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Shipping and Delivery
Shipping will be applied to your order at checkout.
FREE SHIPPING IN BULGARIA ON ORDERS ABOVE 50 BGN
10% OFF FOR ORDERS ABOVE 50 EUR/50 GBP OUTSIDE OF BULGARIA.
Please take care to double check billing and shipping addresses for complete accuracy. It is your responsibility to be at home to accept the delivery or to provide a safe and secure location for deliveries.
Bulgarian Honey Co. is not responsible for orders once they are placed in the hands of delivery agents, nor orders that have been marked by delivery agents as delivered.
Bulgarian Honey Co. will not refund orders that are lost, stolen, or returned to us due to incorrect address information. However, in some cases we might be able to resend the order, provided that you paid for the additional costs.
Our products come with a 100% satisfaction guarantee promise. If you are not satisfied in any way by your purchase, please let us know and we will work with you to make things right.
Due to the nature of the products we sell we cannot accept any returns. When possible, however, we will replace any damaged deliveries if the damage is fault of the delivery agent.
At any time, if there is any problem with your order, please contact us.